![]() Isaac: However we’re stuck at 50,000 users with similar numbers of installs and uninstalls. The most recent release has a rating of 4.7 (better). ![]() They’d implemented a pure Java reader but it was too slow so they implemented the JNI. Then it’s important to revisit the app to revise the design of the app, otherwise we struggle to make effective progress in terms of improving the app from our users’ perspective.Ĭan we now come together and think of the users? Emmanuel: the Android app started as a one-week hack to display Wikipedia in English. Hayley: it’s good to start with designing an initial app based on our ideas. Renaud: the app was originally designed around technical features. ![]() Can we go back a step and find out about the users as a team. Hayley: In large organisations, the designs are done by teams before the work comes to the developers to implement. Isaac, there have been improvements to the welcome page but it’s still text heavy and not necessarily the best. Renaud: from the start of the Android app it was based on the desktop app and had only a simple basic HTML page. Frustration in the number of steps affects the UX. If we haven’t designed the app for user-journeys and considered ways to minimise the user’s steps needed to perform an action. User journeys are important (from A to B). Joe’s example of trying to work out how to switch zim files. We need to look at where the user is tapping, where they’re focusing on in the screen, where they’re sitting on a page, and the bounce rate. Apple design the iPhone so users can reach content on the screen. a home button at the bottom-right of a screen - it’s not where user’s expect it to be. What can we measure about use of the app. And because we don’t know why we’re losing users we don’t know how to improve the app. We perceive they’ve not done enough to convince users we’re worth their trust. Do we want to buy from an ugly store, do we trust it. Hayley’s not looked at the Kiwix app yet, only the PhET app. We can use user-testing, paid services, recording, or simply us using the app as a user e.g. We don’t necessarily need to use intrusive methods. Also important to capture how the user interacts: If we’re breaking the user’s expectations of navigation perhaps that’s a reason we’re losing users. Not attracted to the squeezy plastic bottle - better to serve the ketchup.Ģ. Glad - premium, nice to look at, classic, always driven to go towards the nice, shiny glass bottles. UX is not only about how you use it, how you feel? Ketchup Bottles: Heinz 2 versions: Glass bottle and Squeezy bottle. Important to know what the user feels, rather than what they do. Need data, 7, 6, 6, 7, 7, 7, 7, 4, 7, 7, 7, 7Ĭurrently we only know what Google Play Store provides.ġ. Perhaps some users don’t want to be tracked. ![]() We’d like to also consider aspects such as tracking users, asking for permission, etc.Ĭan we define indicators as measures to use to assess UXĬan we prioritise which measures are important. A topic to expand further, perhaps beyond this meeting. Proxy measures: download data of zim files, piwix tracks downloads ĭo we set the user-agent of the Android app. ![]() Source: Installs and Uninstalls tracked by Google Play They're available to be refined and corrected, as I'll be doing."" Most of the people at the hackathon participated, including Stephane who was visiting for the day. Note: These are raw notes made during our discussion. ![]()
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